4 Elm Street, New Canaan, Connecticut 06840, United States
Helping you buy or sell a home in Connecticut
Meet Susan
Susan Friedman is a Full-Time Real Estate Professional working with home sellers and home buyers in Connecticut and New York.
Top Selling Agent November 2022
Top Listing Agent June 2022
Top Selling Agent April 2022
Top Listing Agent January 2022
Top Selling Agent April 2021
Top Selling Agent February 2021
Top Selling Agent June 2020
Field Trainer
Susan Friedman is a Full-Time Real Estate Professional working with home sellers and home buyers in Connecticut and New York.
Top Selling Agent November 2022
Top Listing Agent June 2022
Top Selling Agent April 2022
Top Listing Agent January 2022
Top Selling Agent April 2021
Top Selling Agent February 2021
Top Selling Agent June 2020
Field Trainer New Canaan CT Office
New Canaan CT Board of Realtors
Greenwich CT Board of Realtors
Licensed in CT & NY
Chairman's Club 2021, 2022
Dedicated To Customer Service.
Caring, focused and knowledgeable, Susan provides personalized service, understands her clients' individual needs, and works diligently and professionally to meet and exceed them.
Both the home seller and the home buyer benefit from Susan's decade-long experience as a local business owner and her extensive contacts in the community.
For the home seller Susan will help you prepare your house to sell, strategize on the best listing price, market your home to highly targeted people that are in the market to buy real estate, and manage the whole home selling process.
For the home buyer Susan will diligently research the housing inventory for you, guide you through the home buying process, including helping to present a strong offer, negotiations, inspection, appraisal, attorneys and contractors - Susan will be there every step of the way.
Professional Associations
Certified Homeownership Professional
Accredited Buyer's Representative (ABR)
National Association of Realtors
Connecticut Association of Realtors
New Canaan Board of Realtors
New Canaan Multiple Listing Service
SmartMLS
Hudson Gateway Association of REALTORS®
OneKey™ MLS
Greenwich Board of Realtors
Greenwich CT MLS
Field Trainer
sold BY Susan
158 Waterbury Ave Stamford CT $559,000
69 Riverdale Ave #301 Greenwich CT $970,000
82 Wedgemere Rd. Stamford CT $869,000
15 Fletcher Ave. Greenwich CT $800,000
1 Broad St #8G Stamford CT $610,000
"Susan helped me buy and sell my first property and it was a very good experience. She is extremely professional, helpful and easy to work with. I would 100% recommend her especially if it is your first time buying or selling a home." - Anthony M.
4 Lowe St #101 Norwalk CT $340,000
"Susan was absolutely wonderful throughout the whole process. Due to new laws regarding condos, our selling process was a little more difficult than normal but Susan was on top of it and made sure we closed the deal despite many hurdles. Thank you Susan!"
- Victoria B.
351 Pemberwick Rd #815 Greenwich CT $460,000
"Working with Susan on this real estate journey was an absolute pleasure; we couldn’t have asked for a better “partner.” From the day we met to view our first property, and right through the day of closing on our new home, she was receptive to our needs, responsive to our concerns, went out of her way to accommodate us, and did it all with a genuinely caring and friendly demeanor, and a smile on her face. I cannot say enough great things, or recommend her more highly. Thanks for a wonderful experience." - Valerie L.
349 Riversville Rd Greenwich CT $1,200,000
43 Harbor Dr #300 Stamford CT $639,000
"Thank you Susan! Thank you so much for your patience over the last year and for all your transparency and advice! Couldn't have done this without you." - Brittany E.
150 Prospect St #19 Greenwich CT $451,250
"Thank you so much for all of your help in finding my house and selling my condo. You are amazing." - Jen S.
106 Chestnut Hill Rd, Norwalk CT $662,000
"AN EXCEPTIONAL PROFESSIONAL We can recommend Susan Friedman without any hesitation. We worked with Susan to sell our house in Norwalk, and she was highly responsive, always willing to work through obstacles as they arose. She is cool-headed even in the most tense of situations, always thinking about the best outcome and how to get there. She was uncompromising in ensuring a fair deal for us, and we always felt safe in her hands. We were very fortunate to have found Susan and to work with her. We recommend her to anyone thinking of buying or selling a house." - Alexander F.
120 Milford Ave, Stratford CT $310,000
"Susan was truly great to work with. She helped me with every step of the process and always had my best interest in mind and made my experience as a first time home buyer to be a great one. I highly recommend Susan to all buyers and sellers!" - Alissa T.
11 Dee Lane, Stamford CT $505,000
"Thank you so much for helping me find my new home! We are so happy and have you to thank." - Jen S.
1 Franklin Ave #3A, White Plains, NY $245,000
"Susan was very responsive and an all around pleasure to work with. She listened to exactly what I wanted and delivered with precise results. She was positive, effective, sharp and showed expertise as a realtor. Overall GREAT experience." - Aditi R.
310 Bunnyview Dr. Stratford CT Listed for: $395,000 Sold for:$435,000
25 Crooked Trail, Rowayton CT $1,375,000
170 Barclay Dr, Stamford CT $896,000
"HIGHLY RECOMMEND. Susan kept us informed every step of the way. No question or concern of ours was too trivial. She took the time to explain the details to us and offered us sound advice. Susan is a calming presence in a frenzied market. Do yourself a favor and skip the brokers with the flashy marketing. Susan’s approach is built to last." - Connor M.
19 Clearview Dr, New Milford CT $310,000
638 Danbury Rd, Ridgefield CT $755,000
224 Main Street, Norwalk CT $309,000
"She is best!" - Tiffany L.
1 Broad St. Stamford, CT $540,000
"I recently bought a condo in Stamford, CT and Susan was my broker. She made my first buying experience seamless. She was professional, timely, and incredibly helpful. I have already started to recommend her to others that are looking at homes and I would 100% work with her again." - Anthony M.
61 Delaware Dr, Stratford CT $325,500
"Susan Friedman was very helpful she stayed in touch with me all the way very friendly." - Bob N.
6 Cherry St, Newtown CT $308,000
28 Elmsford Rd, Bridgeport CT $262,000
199 W. Norwalk Rd, Norwalk CT $975,000
"Our family had an excellent experience with Susan. She was very patient with us over our long search and was always available to us whenever we needed help and guidance. She is a very good listener and was able to grasp the varied needs of our family." - Avneet K.
7 Sugarbush Court, Wilton CT $785,000
"Susan Friedman was an excellent agent! She took a lot of time showing us homes in different neighborhoods so that we could see what the different towns had to offer. She was very patient during times of indecision and ultimately found us our dream home. I will recommend her to everyone!" - Jaime M.
63 Pepper Ridge Rd, Stamford CT $650,000
30 Melrose Ave, Norwalk CT $3800/mo
1 Bloomfield Dr, Fairfield CT $395,000
"Susan was very flexible schedule-wise as my boyfriend and I tried to see a lot of listings jam packed into 2 weekends. She always accommodated my last min requests. She negotiated a substantial credit for me at closing and went above and beyond to help with various tasks as I currently live over an hour away. Susan is very kind and funny as well." - Nicole M.
45 Cottontail Rd, Norwalk CT $609,047
"I could not have envisioned an easier home buying process than what Susan provided for us. She made our first home buying experience enjoyable and easy. She was extremely responsive and available to talk to us at any time. She constantly sent us house recommendations that actually fit the qualifications we were looking for and she never pressured us into make a decision. She is also the NICEST person! Can't say enough amazing things about her. You want to buy or sell your next home with Susan!" - Brooke A.
866 Plattsville Rd, Trumbull CT $348,000
"Susan is the realtor you want on your side. Susan listened to our wants and needs, she advocated for our family, and went above and beyond to make sure our family got into the home we wanted. I will be recommending her to anyone looking to buy a new home. Thank you Susan!!!" - Melissa J.
14 Roosevelt Street, Norwalk CT $560,000
"I met Susan at an open house and came back a second time to show my husband the home. We were impressed with Susan’s professionalism and knowledge and so decided to use her as our agent. She was a pleasure to work with, helping us resolve some issues before making an offer, and representing us well so that the offer was accepted. Susan continued to work with us in the period before the closing, promptly answering our calls and addressing any concerns we had. I would heartily recommend Susan as an excellent real estate broker." - Sally B.
30 Melrose Avenue, Norwalk CT $435,000
"Susan was such a blessing to have as my realtor during the home buying process. I couldn't have asked for a more attentive, patient, and knowledgeable person to help me with the biggest transaction of my life. Thank you so much for your help! I would recommend you to anyone." - Chad D.
Buyer's Process
Step 1 Get Pre-approved
Getting pre-approved for a mortgage is important before you start looking for a home because you will find out exactly what you can afford and you'll need a pre-approval letter if you're making an offer on a house.
Step 2 Look At Houses
The fun part! What are your must-haves and what are your deal breakers? I have noticed that buyers sometimes change their priorities when looking at houses, so keep an open mind!
Step 3 Make An Offer
This is when having Susan on your side really helps. We work together to present the strongest and best offer for the property. Every seller has different priorities, whether it's the price, the timeline or the contingencies.
Step 4 Inspection
Once the offer is accepted we have a short window to complete an inspection of the home. If safety, health issues or systems requiring repair come up in the inspection I will negotiate on your behalf.
Step 5 Contracts and Closing
Once all parties are in agreement after any inspections it's time for contracts. I will connect you with attorneys if you need one and the mortgage company will have an appraisal done. This process can take a few weeks until everyone is ready to close. Contact me for more information!
seller's Process
Step 1 Meet With Realtor 3-6 Months Before Listing
Anyone looking to sell their home should meet with a Realtor 3-6 months before they plan to go on the market and before they begin any renovations or upgrades.
Step 2 Make sure your Realtor is Tech-Smart
Digital document signing, virtual showings, online marketing. Digital capability is paramount as everything is now happening online. Your Realtor must be technically smart and have systems in place to function effectively in this tech-oriented environment.
Step 3 Make Your Home Move-in Ready
Home improvement projects need to reflect what buyers want today: Home offices, outdoor living spaces, exercise rooms, as well as updated kitchens and bathrooms.
Step 4 Be Ready With Inspections & Property Disclosures
Have your home inspected before you list so there are no surprises after an offer is accepted. This helps with negotiating as well as helping you to prepare your property disclosures. Buyers also like to see a list of all improvements and upgrades.
Step 5 Showings
Make your home show-ready by eliminating clutter and rearranging furniture if needed. Provide both virtual and in-person showings using COVID safety protocols. Make your home as accessible as possible to interested buyers.
Step 6 Price Your Home Correctly
Incorrect pricing is the number one reason a home does not sell. Your Realtor should have a pricing plan explained to you before you list. Once you have an offer (or offers) your Realtor should help you to pick the offer with the BEST TERMS. It's not always the highest price that will be the best offer.